Information about the delivery times
In order to be able to give you a reliable delivery time, we are connected to the product databases of our suppliers. The delivery time information refers to the time of release of an order in our order system and not to the time of placing the order in our online shop. Depending on the order, shipping or payment method or the delivery address, an order is checked again to ensure that it is processed quickly.
Delivery times at a glance
PostPac Economy
Delivery within 2 working days (Mon-Fri)
The product is immediately available in our warehouse. After placing your order, delivery will take place within 2 working days. If you order by prepayment we will ship the product after receipt of money. For orders with several items or different product availability, the delivery may be delayed; partial deliveries will be made at your request.
Pick up possibility - self pick up
If you pick up your ordered goods directly from us, there are no shipping costs for you. The delivery or provision of the goods ordered for collection takes place, if in stock, within one working day (an article ordered on Friday is ready for collection on the following Monday). You will be informed by e-mail as soon as the ordered goods are ready for you. Without this personal information, the actual availability of your order in our Lugano branch cannot be guaranteed.
Shipping costs
You have the possibility to have your product delivered directly to your home (Switzerland + Principality of Liechtenstein). The shipping costs are always displayed in detail during the payment process. So you already know before you complete your order which shipping costs you will incur.
All prices include packaging material and delivery:
PostPac Economy | CHF 7.00 – within 4 business days* |
Priority | CHF 9.00 – within 1 business day* |
Pick-up | CHF 0.00 |
******** From a purchase value of CHF 100.00 we deliver free of charge (PostPac Economy).
Your costs charged by us are the costs of the ordered products plus a flat rate for shipping. Please note that we are not responsible for any customs fees or currency fluctuations.
*Only for orders which have been placed before 14:00 (UTC +2).